PetReserve has everything you need to run your business. All features are optional, but
all are included for one low price:
Customer Experience
Seamless integration with your website
Customers can book and manage reservations online
Online onboarding questionnaire
Customers can enter their own information (address, pet details, pet photos, etc.) and
accept your pet services contract, which reduces the burden on employees
If you choose, some or all customers can get automatic reservation confirmation
Customers can upload documents (e.g. vaccination records) for employees to review and
approve
Customers receive automatic email confirmation and reservation reminders
Customers can see their coupon books, punch cards, etc. online
Customers can see past reservations (including report cards), invoices, and email sent
to them
Reservations
Supports on-site and off-site services, including multiple separated date ranges in a
single reservation
Supports boarding, grooming and other service packages
Automatic capacity management for boarding reservations
Supports multiple categories of boarding accommodations, which may have different
fees
Multiple pets per reservation, including multi-pet discounts
Automatic calculation of boarding and other service fees
Automatic calculation of late pick-up fees
Automatic per-customer discounts
Built-in upsell for extra services such as daily walks
Customizable report cards attached to each reservation
Email or text notification when customers reserve online or change reservations
Notification of bad or missing reservation information, without blocking the
reservation
Employee Experience
Works from anywhere, on any device
Any number of employee accounts
Employees can do everything a customer can do (see above), plus the following:
At-a-glance tracking of arrivals, departures, and services left to be completed
Fully customizable workflows for tracking things like feeding schedules, meds, walks,
etc.
Flexible, customizable printed reports
Printed kennel cards show reservation information and requested services
Interactive online reports to fine-tune your workflow and operations
Flag any customer, pet or reservation for special employee-only instructions
Drag and drop boarding planner
Built-in point-of-sale capability with catalog and bar-code scanner support
Integrated credit card billing, or use your own credit card terminal
Punch card and coupon book support
Automatic invoice generation and filing; track all open invoices
Manages and files boarding contracts, with click-through agreement
Manages vaccination records
Email all or some of your customers any time, and track all email communications
Manage customer accounts: create, deactivate, turn on/off online access, etc.
PetReserve is a monthly service delivered over the Internet. There's nothing to download
and nothing to install, so it's easy to get started and you can use it from anywhere with
just a computer, tablet or smartphone and a web browser.
PetReserve is customized for your business to work exactly the way you want it to, but we
do all the customization for you. When you sign up, we'll ask you a few questions about
your business and you'll be ready to go. If you change your mind about something, it's easy
to change. We'll be there to help you every step of the way.
PetReserve has a simple, transparent, and fair pricing policy, backed by our money-back
guarantee. If you're not super-happy, we don't want your money.
Smaller facilities pay less than bigger ones, and you pay less in the slow season then in
the high season. After all, why should you pay for something you're not using?
We only want happy customers, so we're as keen as you are to ensure that PetReserve is the
right choice for you. If you have questions or just want more information about how it
works, send us an email at info_petreserve_com. A real person
will get back to you to answer all your questions, with no sales pressure.