Fresh Software for your Pet Care Business

PetReserve has everything you need to run your business. All features are optional, but all are included for one low price:

Customer Experience
  • Seamless integration with your website
  • Customers can book and manage reservations online
  • Online onboarding questionnaire
  • Customers can enter their own information (address, pet details, pet photos, etc.) and accept your pet services contract, which reduces the burden on employees
  • If you choose, some or all customers can get automatic reservation confirmation
  • Customers can upload documents (e.g. vaccination records) for employees to review and approve
  • Customers receive automatic email confirmation and reservation reminders
  • Customers can see their coupon books, punch cards, etc. online
  • Customers can see past reservations (including report cards), invoices, and email sent to them
  • Supports on-site and off-site services, including multiple separated date ranges in a single reservation
  • Supports boarding, grooming and other service packages
  • Automatic capacity management for boarding reservations
  • Supports multiple categories of boarding accommodations, which may have different fees
  • Multiple pets per reservation, including multi-pet discounts
  • Automatic calculation of boarding and other service fees
  • Automatic calculation of late pick-up fees
  • Automatic per-customer discounts
  • Built-in upsell for extra services such as daily walks
  • Customizable report cards attached to each reservation
  • Email or text notification when customers reserve online or change reservations
  • Notification of bad or missing reservation information, without blocking the reservation
Employee Experience
  • Works from anywhere, on any device
  • Any number of employee accounts
  • Employees can do everything a customer can do (see above), plus the following:
  • At-a-glance tracking of arrivals, departures, and services left to be completed
  • Fully customizable workflows for tracking things like feeding schedules, meds, walks, etc.
  • Flexible, customizable printed reports
  • Printed kennel cards show reservation information and requested services
  • Interactive online reports to fine-tune your workflow and operations
  • Flag any customer, pet or reservation for special employee-only instructions
  • Drag and drop boarding planner
  • Built-in point-of-sale capability with catalog and bar-code scanner support
  • Integrated credit card billing, or use your own credit card terminal
  • Punch card and coupon book support
  • Automatic invoice generation and filing; track all open invoices
  • Manages and files boarding contracts, with click-through agreement
  • Manages vaccination records
  • Email all or some of your customers any time, and track all email communications
  • Manage customer accounts: create, deactivate, turn on/off online access, etc.
Business Management
  • Create employee accounts; assign manager permissions
  • Full auditing (who changed what and when?)
  • Detailed sales and revenue reports
  • Integration with Microsoft Excel for advanced reporting
  • Update PetReserve settings for your business
  • Update catalog, pet services contracts, etc.
Getting Up & Running
  • Nothing to download, nothing to install, no backup or maintenance
  • If you like, try out PetReserve using a fictitious "sandbox" pet care business
  • Supports multiple business locations
  • Free white-glove configuration and onboarding
  • Can import customer account and pet information from your current software
  • Free support, including configuration changes
  • Fully customizable to support the way you do business

PetReserve is a monthly service delivered over the Internet. There's nothing to download and nothing to install, so it's easy to get started and you can use it from anywhere with just a computer, tablet or smartphone and a web browser.

PetReserve is customized for your business to work exactly the way you want it to, but we do all the customization for you. When you sign up, we'll ask you a few questions about your business and you'll be ready to go. If you change your mind about something, it's easy to change. We'll be there to help you every step of the way.

PetReserve has a simple, transparent, and fair pricing policy, backed by our money-back guarantee. If you're not super-happy, we don't want your money.

Smaller facilities pay less than bigger ones, and you pay less in the slow season then in the high season. After all, why should you pay for something you're not using?

See our Pricing page for details.

We only want happy customers, so we're as keen as you are to ensure that PetReserve is the right choice for you. If you have questions or just want more information about how it works, send us an email at info_petreserve_com. A real person will get back to you to answer all your questions, with no sales pressure.